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HOW TO ENVOY

The goal of Envoy is total simplicity. When you need a car, it’s ready for you. When you don’t need it, you don’t have to think about it. No car payments, no buying gas, no insurance, no maintenance, no cleaning… Just a sweet ride to get you where you want to go whenever you want it

GET GOING

WATCH THIS QUICK VIDEO OF HOW TO DOWNLOAD & DRIVE

How to Envoy video

How to use the Envoy Mobility app

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HOW IT WORKS:

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REGISTER

Create an account and register with a valid driver's license and credit card.

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ADD LOCATION

Add location and Input location code provided by property management/leasing office.

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RESERVE

Book for minutes, hours, or days! User the scroll bar to select how long you’d like the car. See pricing estimate and confirm your reservation.

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UNLOCK

Make sure to report any previous damage so you’re not liable. Press Begin Reservation to start your trip and unlock the car. During your trip, use the app or a key coin to unlock and lock.

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END RESEVATION

Return the vehicle to its designated parking space, plug the charger into the car, report any new damage, and follow the prompts on the app to end your trip.

FIRST TIME USING ENVOY OR DRIVING AN EV?

REQUEST A TRAINING

CHOOSE YOUR RIDE

Select a vehicle to learn more

*Check the app to see which vehicles are available at your property

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TESLA MODEL X

Est. Range with full battery: 250 miles

See dashboard for battery level. The touch screen in Teslas operates almost everything in the car including unlocking the charge port to release charger from vehicle, open/close automatic doors, and locating charging stations. Push gear shifter on the right of steering wheel down for drive, up for reverse, and press in the side button for park. Use charging adapter at non-Tesla chargers. Leave adapter with vehicle to avoid fines. Click below to learn more.

From:

$28 / hr

Pricing starts at $.45/min ($27/hr), or daily max rate of $150, which includes maintenance, insurance and no need for gas. *Check your app to see what rates apply to your location.

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Tesla Model S

Est. Range with full battery: 285 miles

See dashboard for battery level.

The touch screen in Teslas operates almost everything in the car including unlocking the charge port to release charger from vehicle and locating charging stations. To turn on, press the brake pedal. Push gear shifter on the right of steering wheel down for drive, up for reverse, and press in the side button for park. Use charging adapter at non-Tesla chargers. Leave adapter with vehicle to avoid fines. Click below to learn more.

From:

$28 / hr

Pricing starts at $.45/min ($27/hr), or daily max rate of $150, which includes maintenance, insurance and no need for gas. *Check your app to see what rates apply to your location.

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Tesla Model 3

Est. Range with full battery: 250 miles

See touch screen for battery level. The touch screen in the Model 3 operates almost everything in the car including unlocking the charge port to release charger from vehicle. If screen says "tap card on console" press unlock in Envoy app. To turn on, press the brake pedal. Push gear shifter on the right of steering wheel down for drive, up for reverse, and press in the side button for park. Use charging adapter at non-Tesla chargers. Leave adapter with vehicle to avoid fines. Click below to learn more.

From:

$24 / hr

Pricing starts at $.40/min ($24/hr), or daily max rate of $135, which includes maintenance, insurance and no need for gas. *Check your app to see what rates apply to your location.

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BMW i3

Est. Range with full battery: 153 miles

See dashboard for battery level. Vehicle must be unlocked to open charge port door. To start, press brake pedal and push the start button on the gear shifter to the right of the steering wheel. Rotate shifter forward for drive or backward for reverse.

Click below to learn more.

From:

$15 / hr

Pricing starts at $.30/min ($18/hr), or daily max rate of $90, which includes maintenance, insurance and no need for gas. *Check your app to see what rates apply to your location.

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Chevy Bolt

Est. Range with full battery: 259 miles

See dashboard for battery level. Make sure the car is unlocked to release the charger from the vehicle. To turn on, press brake pedal and push start button. Move shifter forward and left for reverse, back for drive, and press P for park. If you want the car to coast when taking foot off accelerator, then turn off the L mode to lessen the regenerative braking. To increase regenerative braking, extending battery range, turn ON the L mode. Click below to learn more.

From:

$12 / hr

Pricing starts at $.15-.20/min ($9-12/hr), or daily max rate of $45-$65, which includes maintenance, insurance and no need for gas. *Check your app to see what rates apply to your location.

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Nissan Leaf

Est. Range with full battery: 150 miles

See dashboard for battery level. Press Charge Connector Lock Switch left of the steering wheel to release charger from vehicle. To turn on, press brake pedal and push start button. Move shifter forward for reverse, back for drive, and press P for park. If you want the car to coast when taking foot off accelerator, then turn off the e-Pedal to lessen the regenerative braking. Click below to learn more.

From:

$12 / hr

Pricing starts at $.15/min ($9/hr), or daily max rate of $45-$65, which includes maintenance, insurance and no need for gas. *Check your app to see what rates apply to your location.

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VW e-Golf

Est. Range with full battery: 100-120 miles

See dashboard for battery level. Press unlock on door twice to release charger from vehicle. To turn on, press brake pedal and push start button and wait for green Ready icon on dash. If you want the car to coast when taking foot off accelerator, then change the regenerative braking level by pulling gear shifter to the left once or twice until the level feels comfortable for you. Click below to learn more.

From:

$9 / hr

Pricing starts at $.15/min ($9/hr), or daily max rate of $45-$65, which includes maintenance, insurance and no need for gas. *Check your app to see what rates apply to your location.

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Fiat 500e

Est. Range with full battery: 84 miles

See dashboard for battery level. Car must be unlocked to release charger from vehicle. To turn on, press brake pedal and turn the key and wait for the Ready icon. The key will not come out of the car. Put foot on brake and Press the D button on center console for Drive, R for reverse and P for park. Click below to learn more.

From:

$9 / hr

Pricing starts at $.15/min ($9/hr), or daily max rate of $45-$65, which includes maintenance, insurance and no need for gas. *Check your app to see what rates apply to your location.

FREQUENT QUESTIONS

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How do EV's work?

Electric vehicles operate almost exactly like gas-powered vehicles except they're quiet, quick, and a blast to drive. Here are the basics of what you need to know including how to start, drive, charge, and how far you can go:

How much does it cost?

Envoy vehicles are priced by the minute and max out for a discounted daily rate, which includes insurance, maintenance and no need for gas.

General pricing ranges from $.15-$.50 per minute depending on the vehicle.

*See app for up-to-date pricing.

What if i need help?

Reach out to Envoy for help with the app, the vehicle, or roadside assistance. Agents available most days 7am-11:45pm. Contact us:

Chat: In the Support section of the app
Email: info@envoythere.com
Call: 1-888-610-0506
Website: FAQ

BE A GOOD NEIGHBOR

Envoy vehicles are shared only among you and your neighbors, so be a good neighbor, and wipe down your ride. Learn more about how Envoy and our partners are doing our part to keep us all safe.

WASH HANDS

Practice good hygiene, wash your hands before and after using Envoy, and cover your mouth.

keep car clean

Wipe down the steering wheel and other "touch surfaces" before and after using. Remove all trash.

Report Dirty Cars >

KEEP DISTANCE

Keep at least 6 feet apart from others. This means do not drive/ride with others you do not live with.

FOLLOW CDC

Follow the CDC and government guidelines to keep us all healthy and safe.

QUESTIONS OR FEEDBACK?

info@envoythere.com

Find answers to FAQ's

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